Shipping & Returns

Shipping

NORTH AMERICAN ORDERS

Free Shipping on orders over $150. 

INTERNATIONAL ORDERS

Please call or email for a specified rate. Instead of a flat rate for international orders we'd like to figure out the best rate and option for each country depending on the order. This will help save you money and shipping time. 


Returns

To return an item our item must be in its original unused condition to be returned, unless there is a manufacturer defect. You must return the item within 25 days of your purchase. Shipping costs to Mars. Clothing Inc. are fully the responsibilty of the purchaser.

  1. Please email inside@marsclothing.ca to request a refund and we will assign you a return #.
  2. Then mail your returned item to:
    • Mars. Clothing Inc.
    • 6 Court St. S
    • Thunder Bay, ON
    • P7B 2W3
    • Canada
  3. Include in your package a signed letter stating the reason for your return.

Return Exceptions

Some items can not be returned if they are opened. These include all of our skin care products and underwear.

Merchandise that has been worn, used, or altered will not be accepted for return or exchange.

Restocking Fee

All items are subject to a 10% restocking fee, this will be deducted from your refund.

Exchanges

If your clothing item is in like new condition, you may exchange your clothing item for a different size or color. You will not be subject to a restocking fee in this case.